Purchase terms · 2026-11-05-pricing-v1

Know what you’re buying.

Gannon Network Solutions is an independently run online education project based in Massachusetts, United States. Paid enrollment is available to U.S. residents. Review the access, refund and cancellation terms below before purchasing.

The assessment stays free

The risk check and personalized results require no purchase or account. Email updates are optional.

One-time courses: 12 months of access

Beginner costs $19 USD and includes seven chapters. Tech Savvy costs $49 USD and includes 14 chapters; complete Beginner or pass the free Beginner skills check (at least 12 of 14 correct) before enrolling. Passing waives the Beginner prerequisite and does not grant access to its paid lessons. Each purchase provides 12 months of access from confirmed payment, with no automatic course renewal. Your account shows the access end date. An expired course can be purchased again. Completion records are kept while your account remains available.

Course material is for your personal learning. Hardware, software subscriptions, individual technical support and security guarantees are not included. Completing purchased Beginner or passing its skills check qualifies you for Tech Savvy; completing purchased Tech Savvy then qualifies you for Super User. normal course-access expiry does not erase completion or cancel a separately active membership.

Seven-day course refund window

Request a course refund within seven days of purchase by emailing [email protected] from your account email. Include the course name and purchase date; never send card details. Approved full refunds remove access to that course. Refund processing time depends on the payment provider and your bank. Any rights required by applicable law still apply.

Super User: $15 USD per month

Complete purchased Beginner or pass its free skills check, then complete purchased Tech Savvy before joining. Membership automatically renews monthly at $15 USD plus any applicable tax until canceled. It provides member projects, articles and discussions during active paid access; it is not an emergency response or managed-security service.

Use Cancel renewal in your account to stop the next renewal. Access continues through the current paid period, and the account shows its end date. No prorated refund is provided for unused membership time, except where required by law. A course refund is a separate request from membership cancellation.

A full refund that removes a required course qualification stops membership renewal while preserving member access through the current paid period. A passed Beginner skills check continues to satisfy the Beginner prerequisite even if an optional Beginner purchase is refunded. Rejoining requires Beginner completion or test-out and purchased Tech Savvy completion. Moderation rules continue to apply throughout member access.

Payment, tax and access

Prices are in U.S. dollars. Any applicable tax and the final amount will be displayed before payment. Stripe hosts checkout and handles card details; this website stores order references, payment status, the accepted policy version and access records, not your full card number or CVC.

Access starts only after payment confirmation. If it is delayed, check your account before paying again. Failed subscription payments can pause member access. Use [email protected] for purchase or billing questions.

Related information

Read the website terms, privacy notice and community rules. These prices apply to new orders, including a new purchase after course access expires. An already-created checkout keeps its recorded price and accepted terms. Changes to future offers do not replace the policy snapshot recorded with an existing order.